What is the ethical issue?

Understanding how employees make decisions is important for organisations of all sizes in order to ensure the measures they have in place to promote ethical behaviour are appropriate. As a result, companies are increasingly investing resources in the development of an ethics programme that brings their ethical values to life and provides guidance to their staff on how to tackle ethical dilemmas.

Naturally, all companies run the risk of facing ethical issues or running into reputational problems due to the behaviour of employees. Even companies with a mature ethics programme are not immune from lapses or even major ethical scandals that pose clear questions about the effectiveness of these programmes. If codes of ethics are not effectively embedded into workplace culture or decision-making, be it through performance management, incentives or other methods, then companies increase the chances of unethical behaviour permeating through the company.

Research has highlighted how the culture of a workplace, particularly if that culture is considered to contribute to the way decisions are made, can impact the ethical behaviours of employees. Individuals believe that the expectations placed on them in their professional role, combined with a culture which is possibly not values-led, can result in setting aside ethical principles. If these behaviours are prevalent in an organisation, it greatly increases the risk of scandals and reputational issues arising.

IBE Guidance

A summary of good practice

• There are ways in which organisations can induce positive and ethical behaviour. Organisational expectations are key, and doing the right thing as an instinctive reaction and ensuring high personal moral standards should be outlined early as an expectation from employers. Following this, ethics needs to become part of the reward, recognition and promotion system.
• In day-to-day work, where decisions are made and tasks are completed, organisations need to be aware of how time pressures can negatively impact ethics in decision-making and how internal communications and language can influence workplace culture.

Further resources