Attitudes of the British Public to Business Ethics 2024
17 June 2024
What is the ethical issue?
Organisations seeking to create a sustainable ethical culture will encourage employees to be guided in their work by certain ethical values and to demonstrate behaviours that reflect those values. A key tool in achieving this is the performance management process.
Goal setting and performance assessment are central to embedding desired values, and ensuring these are measurable can often prove problematic to organisations. Performance management is one of the levers that can be used to support and reinforce efforts to articulate core values which change organisational culture, but it needs to be carried out effectively to avoid ethical lapses.
A key issue with performance management is ensuring that assessment systems are not working in conflict with attempts to build an ethical culture and embed values in the workplace and employee decision-making. An IBE survey from 2013 found that less than 60% of FTSE 350 companies include ethics in employee performance appraisals. Ignoring the important element of company ethics in overall performance can lead to a toxic internal culture with low employee engagement. Appraisals that contrast with ethics can result in employee behaviour which prioritises targets at the expense of company values, and increases the risk of serious ethical violations due to the desire to meet unrealistic targets.
IBE Guidance
A summary of good practice
- Performance management is central to embedding ethical values into business practice.
- Careful attention needs to be paid to what is accomplished and rewarded so that only goals which support an organisation’s ethical commitments are put forward. It is also important that employees are assessed and rewarded based on how they achieve those goals.
- Examples of ethical behaviour in performance management criteria can be included in staff appraisals, development reviews and bonus evaluations.
- Performance management systems must be designed and implemented in ways that support rather than undermine an organisation’s ethical commitments. In doing so, it is crucial to identify measurable ways of assessing how well employees have lived up to ethical standards.
- To incorporate ethics into the performance assessment process there needs to be support from senior management. In establishing an open and fair process, which also makes it easier for employees to understand how to exhibit company values, organisations increase their chances of embedding a values-driven and ethical workplace culture.
Further resources
Paying to be good?
The IBE’s Associate Director, Professor Chris Cowton, discusses a new question on CEO pay that was included in our recent public attitudes survey.
20 July 2023
Fair enough?
Deputy Director, Rachael Saunders outlines some of the key findings from the 2023 Attitudes of the British Public to Business Ethics survey.
13 July 2023
If You’re So Ethical, Why Are You So Highly Paid? recording
Catch up on our latest webinar with Professor Alexander (‘Sandy’) Pepper.
16 December 2022
Attitudes of the British Public to Business Ethics 2021
Britain’s businesses could behave better - the 2021 results of the IBE's annual survey of the attitudes of the British public to business ethics.
17 January 2022
Decisions, decisions…
Read the latest blog by Mark Chambers, IBE's Associate Director (Governance).
11 March 2021
Attitudes. Ethics. Trust.
In this blog, Guendalina Donde, IBE's Head of Research, discusses the results of the 2020 Attitudes of the British Public to Business Ethics survey.
13 January 2021
Attitudes of the British Public to Business Ethics 2020
The 2020 results of the IBE's annual survey of the attitudes of the British public to business ethics.
30 December 2020
Building an ethical culture
In this blog Prof. David Grayson CBE, Chair of the Trustees, discusses practical steps that a company can take, “when times are good”.
04 March 2020
Attitudes of the British Public to Business Ethics: 2019
The 2019 results of the IBE's annual survey of the attitudes of the British public to business ethics.
17 December 2019
A Year In Review: Ethical Concerns and Lapses 2018
Read the IBE's annual analysis of business ethics news stories from the last year - which were the sectors and issues most in the news in 2018?
30 January 2019
Attitudes of the British Public to Business Ethics: 2018
The 2018 results of the IBE's annual survey of the attitudes of the British public to business ethics
13 December 2018
Attitudes of the British Public to Business Ethics: 2017
The 2017 results of the IBE's annual survey of the attitudes of the British public to business ethics
12 December 2017
Fair or Unfair: getting to grips with executive pay
This Board Briefing offers both practical advice on how remuneration committees can address the challenge and some pointers to possible reform centred around the need to be clear about the value of what is being awarded and the pace at which remuneration is earned. Fairness and simplicity are the two themes which run through this publication.
10 February 2016