Tags: Speak Up, Supportive Environment
#SummerofSpeakUp webinar series: Making a report
During this #SummerofSpeakUp webinar we covered the role of the external Speak Up facility in the overall Speak Up Journey. What are its benefits? How can individuals make contact? What happens when an individual makes contact? How does the provider prepare call handlers to receive concerns? What are some of the key emotions people convey during Speak Up calls?