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Resources for SMEs

Few owners and senior managers of small and medium sized enterprises (SMEs) will deny the importance of good, trusting relationships with customers, employees, suppliers and the community. The success of their company depends on it.

Why think about business ethics?

Due to requirements higher up supply chains, smaller firms are increasingly asked during tendering processes with large corporations about their social and environmental credentials and ethical risk management.

SME owners and managers will also recognise the importance of trust and integrity in business after being on the ‘receiving end’ of unethical business practice; for example, when customers and suppliers deliberately do not meet agreed terms and conditions and especially regarding late payments by customers.
 
Owners and managers can often encounter ethical challenges. Examples include:
  • Do I meet a deadline with my customer and ship out products even though I know there is a possibility they might be faulty, or do I openly discuss my difficulties with the customer?
  • How do I ensure that my employees do their work properly and do the right thing?
  • How do I deal with my employees’ desire to balance their work obligations with their personal ones?
  • How do I respond when securing an important contract seems to require the payment of a kickback?
  • Do I delay payment to suppliers and the Inland Revenue when my cash-flow is currently limited?

The desire to build trusting internal and external relationships, as well as growing pressures from wider society, should lead SME owners and managers to consider the extent to which ethical values and principles guide their business decisions. What does ‘doing the right thing’ mean for their employees?
 
 

Some useful resources

Read more about business ethics and SMEs in this free briefing

Other useful information:
IBE's E-Learning Tool - Understanding Business Ethics
A survey from the AAT outlines the case for SMEs to consider an explicit code of ethics 

 

Resources


Business Ethics News

IBE monitors the media for business ethics stories


Latest Business Ethics Thinking

Keep up to date with the latest surveys, blogs and newsletters


Find Out More about Business Ethics Topics and Issues

Some common ethics issues and challenges


Scenarios

Sample scenarios for teaching and training.


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Our favourite books and films.

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